DELIVERY
UK - Standard delivery £4.95 - Orders generally delivered within 2-3 working days for mainland UK.
We use Royal Mail Tracked 1st class delivery service which will require a signature upon receipt.
We are pleased to offer FREE delivery on UK orders over £50
UK - Express delivery £9.95 - UK orders received before 14:00hrs will be delivered next working day. Orders received after 14:00hrs will be delivered within 2 working days. (This excludes orders placed over public or bank holidays).
Please note that orders placed by 1400hrs on Friday are guaranteed for delivery on Monday. Orders placed after 1400hrs are guaranteed for delivery on Tuesday.
As we use Royal Mail Tracked Express Next-Working Day guaranteed delivery service a signature is required upon receipt.
Please note the company reserves the right to place an extra charge for delivery if the weight of the total order is excessive. Customers will be contacted with details of any extra charges prior to dispatching goods for approval.
OVERSEAS DELIVERY
EU Countries £10.95
We use Royal Mail International Tracked 1st class delivery service which will require a signature upon receipt.
Cottonreal Limited is not responsible for any local import and customs duties payable for goods delivered overseas
Please kindly note that International deliveries may take a little longer due to customs clearance procedures imposed by individual countries - Please kindly take this into consideration when ordering.
Worldwide £17.50
We use Royal Mail International Tracked 1st class delivery service which will require a signature upon receipt.
Cottonreal Limited is not responsible for any local import and customs duties payable for goods delivered overseas.
Please kindly note that International deliveries may take a little longer due to customs clearance procedures imposed by individual countries - Please kindly take this into consideration when ordering.
FESTIVE ORDERS & DELIVERIES
We are pleased to advise that over the festive period our returns policy will change as we appreciate our customers may wish to start their shopping early and may require additional time to exchange or return items.
Our extended Festive Season refund period will operate from November18th until January 15th. All other refund terms & conditions will apply.
Last posting date for Christmas via Royal Mail 1st Class Signed For service will be December 20th for orders placed by 1400hrs
Last posting date for Christmas via Royal Mail Next Working Day Express Delivery Service will be December 2nd for orders placed by 1400hrs
OUR DISPATCH UNIT WILL BE CLOSED FROM DECEMBER 23rd THROUGH TO DECEMBER 26th INC WITH NO ORDERS DISPATCHED OVER THIS PERIOD
STANDARD DELIVERY SERVICE VIA ROYAL MAIL WILL RESUME ON DECEMBER 27th, 28th & 29th.
NEXT WORKING DAY DELIVERY OPTION WILL BE AVAILABLE ON DECEMBER 27th & 28th ONLY.
